Privacy Policy

If you are a visitor to our website

As you visit or interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, session logs, and other similar technologies. We use cookies to improve our website and make your browsing experience and our business decisions better. The data we may collect is:

• IP address

• Session logs (IP address, login date (month/year), last login country)

• Your location (country)

• Your device you are browsing from and the browser you use

• Referral website (the website linked you to our website, if any).

The purpose of processing – to improve our website and users' experience.

Legal basis for processing – the legitimate interest (IT security, marketing) and your consent for processing data for a particular purpose (e.g. the use of cookies).

The period of data storage – Please see our Cookie Policy for further details.

If you are a Guest Buyer

You can use our services by visiting our website and exploring the opportunities (downloading free models or buying without registration). For such reason, we are collecting and processing personal data as if you are a regular visitor to our website and the data you provide us:

• Email address

• IP address

• Payment details (credit/ debit card number or PayPal address). Please note that we do not store financial data. This data is processed and stored by Stripe, a company trusted to process payments for some of the biggest companies in the world, according to its terms, conditions, and policies, which all can be found on its website.

The purpose of processing – provision of services, including the fulfillment of orders and transactions (purchase) and delivery of goods online (3D Models)

Legal basis for processing – the performance of the contract between us and the Guest Buyer or the necessity to take steps at your request before entering into a contract.

The period of data storage – 10 years after the purchase.

If you are a Registered User

When you register to use our services by creating an account on our website or connecting your Facebook or Google account to the website, we will collect personal data as necessary to register such accounts

• User name

• Email address

• IP address

• Session logs (IP address, login date (month/ year), last login country)

The purpose of processing – registration of a Member account.

Legal basis for processing – the performance of the contract between us and you as a Registered User or the necessity to take steps at your request before entering into a contract.

The period of data storage – 2 years after the last login (if no purchases are made) and 10 years after the purchase.

Additionally, if you want to purchase 3D Models in addition, we will collect and process your personal data related to the payment

• Payment details (credit/debit card number or PayPal address). Please note that we do not store financial data. This data is processed and stored by Stripe, a company trusted to process payments for some of the biggest brands in the world, according to its terms, conditions, and policies, which all can be found on its website.

The purpose of processing – provision of services, including the fulfillment of orders and transactions (purchase) and delivery of goods online (3D Models)

Legal basis for processing – the performance of the contract between us and you as a Registered User or the necessity to take steps at your request before entering into a contract.

The period of data storage – 10 years after the purchase.

If you are a Designer

If you are a registered Member who creates 3D Models and uses the website as a platform for selling your 3D Models you are considered a Designer. We will collect and process personal data as necessary to register your account

• User name

• Email address

• Session logs (IP address, login date (month/ year), last login country)

The purpose of processing – registration of a Member account

Legal basis for processing – the performance of the contract between us and you as a Designer or the necessity to take steps at your request before entering into a contract.

The period of data storage – 2 years after the last login (if no purchases or sales are made), 10 years after the purchase or sale.

Additionally, in order to be eligible for royalty payments for your 3D Models sold on our website in addition we would collect and process the personal data that you are obliged to provide when signing the Payment Agreement Form:

• First name

• Last name

• Birth date

• ID number (a number of any government-issued document such as passport, ID, driver's license, etc., or your national identification number)

• A copy of your ID document (a photo or a scan of your ID, passport, driver's license or social security)

• Full address (street address/ ZIP code, city, country)

• Location (city, country)

• Bank account number (or other payment details, such as Paypal address)

• IP address

The purpose of processing – execution of financial transactions (transfer of royalty payments for services sold 3D Models).

Legal basis for processing – the performance of the contract between us and you the Designer or the necessity to take steps at your request before entering into a contract, legal obligation.

The period of data storage – 10 years after the purchase or royalty payment.

Direct Marketing

We engage in various marketing activities and try to improve our website and user experience. We need to know what information on the website is most interesting for visitors and Members, from which countries they come to our website, how often they return, which browsers they use, on which devices the Website is browsed, and what their IP address is. We may collect that data by using third-party tools such as cookies and other technologies (e.g. Google Analytics or similar ones), which allows us to record and analyze statistical data about the use of the website. Please see our Cookie Policy for further details.

Sending email notifications

If you are a Member (Registered User or Designer) we may send you notifications about our proposals or your activities within your account: notifying you about product and feature announcements, community news, special offers, and information about sales; sending you notifications when you get a new personal message; notifying you when your model is sold, when the purchaser rates your model or provides other feedback; informing you about received price offers (when the offer is received, gets accepted, declined or negotiated); providing you tips & tricks to help you improve your experience. For this, we will process your data:

• Email address

The purpose of processing – sending notifications and provision of services.

Legal basis for processing – the legitimate interest of our Company to improve user experience and the performance of the contract between the parties.

The period of data storage – 2 years after last login.

You may object to the processing of your data for this particular reason or withdraw your consent at any time by simply clicking the ‘unsubscribe’ link at any email or by sending your withdrawal notice to us by email: [email protected]. Also, you may change notification settings by logging into your account and making changes in the settings.

WHO CAN WE SHARE YOUR DATA WITH?

We put our best efforts into keeping your data safe and always require a high level of security and confidentiality from our employees and partners.

We may share your personal data with our trusted service providers. We use third-party service providers to undertake processing operations on our behalf, and this may require us to share your personal data with them when they provide services to us, to you on our behalf under our instructions.

Transaction information data may be accessible to our partners, who provide us with tools for payments.

We will only provide service providers with the minimum amount of personal data they need to fulfill the services we request, and we stipulate that they protect this information and do not use it for any other purpose. We take these relationships seriously and oblige all of our data processors to sign contracts with us that clearly set out their commitment to respecting your rights as individuals, and their commitments to assisting us to help you exercise your rights as a data subject.

We may also provide your data (or allow access to your data) for our IT support service providers on a case-by-case basis in case of specific incident resolution, e.g. customer service issues, security incident investigation, accounting service providers, etc.

We may also disclose your data if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property, or personal safety of the company, the website or its visitors.

WHAT ARE YOUR RIGHTS?

As a data subject, you have a number of rights in relation to your personal data. You can exercise the rights that are mentioned further by contacting us at [email protected].

• The right of access – you may request access to the personal data that we hold that relates to you and receive a copy of data that we hold about you.

• The right to rectification – you may request us to correct personal data that we hold about you that you believe is incorrect or inaccurate and to complete incomplete personal data. We may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is right.

• The right to erasure – you may also ask us to erase personal data if:

1. your personal information has been processed unlawfully by us; or

2. your personal information is no longer necessary for the purposes for which it was collected by us; or

3. you withdraw your consent and where there is no other legal ground for the processing;

4. where you object to processing (see below) and there is no overriding legitimate

• The right to be interested in continuing to process your personal data.

• The right to restrict processing – you may ask us to restrict processing of your personal data in these situations:

1. If you object to processing pending the verification of whether the legitimate grounds of the Company override those of you;

2. if you dispute the accuracy of personal data we are processing and want us to verify that data's accuracy;

3. where it has been established that our use of the data is unlawful but you do not want us to erase it;

4. where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise, or defend legal claims.

• The right to data portability – you can ask us to provide you or transmit those data directly to another controller of your choice, where technically feasible, certain personal data that we hold about you in a structured, commonly used machine-readable format. However, you must keep in mind that you may exercise the right of data portability only on data that is processed based on your consent or on a performance of a contract between you and us that is being processed by automated means. We can guarantee only transferring data to you on such occasions and can not be responsible for the technical compatibility of other party systems where data transfer is requested.

• The right to withdraw consent regarding the processing of personal data – you may withdraw your given consent for the processing of personal data for particular purposes at any time by informing us at email [email protected] or following the procedure that was specified before obtaining your consent.

• The right to object - you can object to our processing your personal data under certain circumstances including where processing takes place in line with the Company’s legitimate business interests as set out above. Where you object to processing, we must stop processing your personal data unless we can show that our legitimate ground for processing of your personal data overrides your interests or where we need to process the data to establish, exercise, or defend legal claims.

• The right to object to automated decision-making and profiling – you have the right to be informed about the existence of any automated decision-making and profiling of your personal data and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you.